Frequently Asked Questions

How much do you charge per month to run a miner?

The hosting fee is based on kilowatt (kW) and it is $102 USD for hosting a kW monthly. There is a minimum of hosting 10kw monthly. The hosting fee includes security, monitoring, facility rental fee,electricity, Internet, and cooling.

Some examples are as follows:

  • Bitmain Antminer S9: ~1.4 kW → $142.8 USD/Month*
  • Bitmain Antminer D3: ~1.2 kW →  $122.4 USD/Month*
  • Bitmain Antminer L3+: ~0.85 kW →  $86.7 USD/Month*

What are your prices per kilowatt hour (kWh)?

  • On average S9 units cost approximately $0.19 per kWh*
  • On average L3+ units cost approximately $0.12 per kWh*

What is a kilowatt-month (kW-month)?

  • A kilowatt is 1000 watts or 1000 joules/second. A kilowatt-month is 1000 watts used (constantly) over the period of a month.

What forms of payment do you accept?

  • Bitcoin Payments
  • International wire transfer (please contact for details)
  • All hosting services are provided at a minimum length of 1 year, with the first 3 months requiring payment upfront.

Is there an agreement to sign?

  • Yes, there is an agreement that must be signed to protect both the customers and ourselves

Where are you based?

  • We are based in Toronto, Canada. All Miners are set up in Quebec, Canada

Do I pay for shipping my miners to your data center?

  • Yes, delivery of equipment will be made by the customer at their own risk.

What is your uptime guarantee?

  • 99.9% is our typical up-time.
  • We offer refunds for months of service lower than 95% up-time if the downtime is due to our systems.
  • Malfunction or broken miners will be returned to customers at our discretion and shipping is customers responsibility.

What is your capacity? Do you do work with large customers?

  • We will accommodate MW+ customer sizes.

Can I host GPUs?

  • No, we only accept ASICS miners

Can I swap hardware mid-contract?

  • We do not allow exchange of hardware mid-contract.

Do you provide power supplies?

  • Customers are required to provide a power supply that is 80-Plus Gold rated with active power-factor-correction.

What happens after the contract ends?

  • You may choose to renew your contract or have it shipped out of the facility

Are there duties?

  • There is a 5% duty upon entering Canada
  • There is also a 9.975% QST
  • Clients are responsible for the payment of all relevant fees and taxes

How long does setup of miners take?

  • Setup time ranges from as short as 1 day to 1 week depending on number of units being installed.

 

 

*Subject to change